Competition Analysis
Team Express is managed by a group
of young professionals who have been working in the courier industry for more
than 15 years, in Dubai and in and around the Emirates. Team Express offers a
variety of service option for clients with specific needs and budgets.
ZAJEL is one of the courier
companies in the UAE, driven by future technology. They combine worldwide
reach with local presence and an understanding of the regions markets and
customers satisfaction. They are extremely customer-focused and time sensitive.
In CCS they aim to provide a one
stop shop for all a customer requirements while maintaining the highest
standards of service at all times. They also offer tailored solutions depending
on customers’ requirements.
We have looked for our competitors throughout
the UAE and we have found three main local-based companies that can be
considered to be our main market competitors.
1. TEAM EXPRESS SERVICES (TES):
Slogan: UAE’s Local Courier with International
exposure.
They
use Motorcycle and Four Wheeler Couriers covering all the Emirates, and have a
team of Customer Service Agents to handle queries and requests, a centralized
office in the heart of Dubai and Abu Dhabi.[1]
2. ZAJEL:
Slogan: Direct to you.
ZAJEL
is a subsidiary of emaratech technology capital, a technology
& professional services company that specializes in providing technology
consulting, outsourced technology and business strategy solutions for Global
Corporate and Government entities in the Middle East.[2]
3. Continental Courier Services (CCS):
Slogan: Delivering commitments.
Continental
Courier Services LLC trains its people extensively and continuously and
empowers them to act as creative solution providers, providing a quality
service for their customers. With an aim to further provide its customers with
flexible solutions of Freight products like Airport to Airport, Airport to
Door, Door to Door, Port to Port and Port to Door.[3]
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How is ‘VIP Delivery’ going to be different?
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